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The other week I was in line at the supermarket and the cashier apologized to the woman ahead of me for taking too much time. The woman responded by saying, “I expect people to take their [...]

I’ve been noticing that I’m speaking my thoughts aloud more often than usual. Ideas, opinions, questions, musings seem to creep out into the open without much of a filter. [...]

Take a minute to think about how you connect and interact with people when you feel tired. What do your conversations look like? How do you treat your co-workers, family, friends when you feel [...]

One of my students in the Intentional Communication Certification class asked what the difference is between blame and accountability. I think it’s a great question and so I’m sharing [...]