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Communication Expectations

Posted by on Dec 20, 2017

The other week I was in line at the supermarket and the cashier apologized to the woman ahead of me for taking too much time. The woman responded by saying, “I expect people to take their time. Don’t worry.” This phrase has stuck with me since then and it was a week ago. The reason […]

Releasing Information

Posted by on Nov 1, 2017

I’ve been noticing that I’m speaking my thoughts aloud more often than usual. Ideas, opinions, questions, musings seem to creep out into the open without much of a filter. There’s too much going on in my mind lately that to make room and add some space I have to get some of what’s happening on […]

Rest is Required

Posted by on Jul 26, 2017

Take a minute to think about how you connect and interact with people when you feel tired. What do your conversations look like? How do you treat your co-workers, family, friends when you feel like you’re running on fumes? I’d go so far to say that most of us even treat inanimate objects pretty poorly […]

Blame vs Accountability

Posted by on Jul 5, 2017

One of my students in the Intentional Communication Certification class asked what the difference is between blame and accountability. I think it’s a great question and so I’m sharing here why it is the blame blocks us from speaking in a way that’s kind, honest, and helpful, and how holding someone accountable does not. Would […]